Recornect Service.
For optimal use.

CoWin is designed to bring calm and clarity to environments where tension can rise. But technology alone isn't enough. It truly works only when people can use it effectively and when support is readily available. That's why we guide organizations from installation through daily use, providing training, service, and support tailored to your work.

CoWin Implementation.
A seamless start.

The introduction of CoWin begins with a meticulous installation. Our specialists collaborate with your project team, architects, or technical partners to optimally integrate the solution into the space.

We don't just focus on technology, but also on the daily routines within the department. Where is the screen located? How does a client move through the space? What does the team need to maintain an overview? Everything needs to be just right.

Training. So everyone can work with it.

After implementation, we provide training sessions for everyone who will be working with CoWin. This ensures the team quickly becomes familiar with the solution, making CoWin a natural part of their work. These practical sessions are tailored to the daily reality of the department. In them, we demonstrate, among other things:

  • How employees use CoWin in their daily work
  • How the dashboard provides an overview and enables adjustments
  • How functionalities can be tailored per department or client

Support.
When you need it.

CoWin is used worldwide in healthcare and detention environments. That's why we provide support that is reliable and accessible. Do you have a question, a malfunction, or need advice on expansion? Our support team is ready to assist.

Go to support

Our service models.
Compare them.

On Demand

Assured

Costs

Pay as you  go. No fixed monthly or annual costs.
Fixed price per CoWin. Volume discount for larger quantities.

Onboarding

Not  included. Recommended.
Included. Includes trainer's travel and accommodation.

Remote training

Available at an hourly rate.
Included.

On-site training

Available at call-out charge, hourly training rate, and trainer's travel and accommodation costs.
Included. Includes trainer's travel and accommodation.

Remote service

Available at an hourly rate.
Included

On-site service

Available at call-out charge and service hours.
Included. Includes travel and accommodation.

Components for replacement

Full rate.
25% discount. Includes 1-year warranty on replacement parts.

Recornect Academy

Not included. Not available separately.
Included. Exclusive access with Assured as a service model.

Service level

Based on planning.
Priority service.

Do you have feedback for us?

Healthcare practice never stands still. That's why we like to stay in touch to keep improving. Feedback from the field helps us to further develop the solution and better align it with what's needed. This way, CoWin continues to grow with the people who use it.

Do you also have feedback or ideas? We'd love to hear them.

Give us feedback
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